The Information Technology (IT) Department of Bank-e-Millie Afghan (BMA) plays a pivotal role in driving the Bank's business operations in today’s rapidly evolving digital landscape. By leveraging cutting-edge technologies across both branch-based and branchless banking services, the IT Department ensures a robust, secure, and scalable infrastructure that aligns with the BMA vision, mission, and strategic goals. Committed to innovation, security, and operational efficiency, and supports BMA mission to deliver superior financial services while adhering to regulatory compliance and IT security standards. As technology advances, the IT Department remains dedicated to enhancing internal operations and maintaining a resilient IT ecosystem that meets the evolving needs of BMA customers.

The Mission of the Information Technology Department is to provide optimal and efficient IT support to Bank employees and customers through branch-based and branchless banking services, including online web, digital wallet and mobile banking. Our primary goal is to enable seamless and secure access to accounts, transfers, payments, and banking applications by delivering high quality IT services and the Department is committed to:

☑ Ensuring full compliance with legal, security, and regulatory requirements.
☑ Operating within a secure and resilient IT framework.
☑ Providing 24/7 banking services through multiple digital channels for uninterrupted access and convenience.

The Vision of the Information Technology Department is to continuously enhance and modernize the Bank IT infrastructure, ensuring it remains:

☑ Operational: supporting uninterrupted banking services.
☑ Secure: adhering to global cybersecurity standards.
☑ Adaptable: scalable for future banking innovations.
☑ Reliable: ensuring stability and high performance.
☑ User-friendly: simplifying digital interactions for customers.
☑ Efficient & Effective: delivering seamless banking experiences.